Law Firm IT Support NZ
Independent IT support for NZ law firms. We handle managed IT, cybersecurity and legal software advice under one provider, without vendor referral fees.
Valley IT is an independent managed service provider for NZ law firms. We cover IT support, cybersecurity, backup, and legal software under a single fixed monthly fee. No vendor referral agreements, no corporate overheads.
We give independent advice on practice management software in the NZ market. Getting it wrong is expensive. A good PMS, set up properly, changes how the firm runs, and we help firms get there without being tied to any vendor.
Managed IT services for NZ law firms
Practice Management Software Consulting
Independent guidance on PMS selection and migration. We've helped firms move from InfinityLaw, Lawbase, Affinity, and other legacy NZ systems to modern platforms like OneLaw and LEAP. Valley IT manages the infrastructure side of the move: user provisioning, security configuration, and the setup work that sits outside the vendor's scope.
Trusted by NZ law firms
I've worked with Daniel for the past four years, first in a previous role and now through Valley IT, and he's been a genuine pleasure to deal with throughout. He's responsive, knowledgeable, and reliable — the kind of managed services partner you can pick up the phone to and know things will be sorted. I wouldn't hesitate to recommend him.
Gerard Molloy
Partner, Molloy Batts
Ready to talk?
We've worked with firms at every stage, from new practices to established ones dealing with systems they've outgrown.
Book a time or call now.
How it works
- 01
Conversation & assessment
We start with a conversation about where your firm is now. Some firms are looking at a practice management system migration. Others just need managed IT done properly. Either way, we review your current setup before recommending anything, including what your existing provider has in place.
- 02
Proposal & onboarding
You get a proposal scoped to your firm, covering the monthly IT retainer and any PMS advisory if that's relevant. One fixed monthly rate. Onboarding fits around the firm, with a handover from your outgoing provider coordinated if there is one.
- 03
Ongoing managed support
From there it's ongoing. Helpdesk and security monitoring run in the background. Practice management advice is part of the relationship, not a separate engagement. When you're thinking about a PMS move or evaluating a vendor contract, we're already across your setup.
Common questions
What is legal IT consulting?
Legal IT consulting is specialist technology advice for law firms. At its core, it covers practice management software selection and migration, cloud strategy, and long-term IT planning, shaped around the compliance requirements and workflows specific to legal practice. Valley IT does this exclusively for NZ law firms.
Do you have vendor relationships with practice management software providers?
No. Valley IT has no commercial or referral relationships with any practice management software vendor. Our advice is based on what fits your firm, full stop.
What practice management systems do NZ law firms use?
The most common practice management systems in NZ law firms are OneLaw, LEAP, Actionstep, Clio, and Infinitylaw. Legacy systems still in use include Affinity and older InfinityLaw deployments. Each has different strengths around NZ trust accounting compliance and cloud architecture, with pricing that varies considerably. Valley IT evaluates all of them. We've written about the NZ PMS market in depth on our blog.
How do I know when it's time to move to a new practice management system?
A few things usually point to it. Your current system may no longer be receiving active development or support, as is the case with Affinity and older Infinitylaw. Or your team is spending real time on workarounds. Cloud access is another one, especially as hybrid work has grown. Valley IT can assess your setup and tell you whether a move makes sense and when.
Can you help us migrate from a legacy legal software system?
Yes. Valley IT supports migrations from Affinity and older InfinityLaw deployments. A good migration splits the work clearly: the software vendor moves your legal data, and Valley IT handles the surrounding infrastructure. That includes Microsoft 365 configuration, network setup, user provisioning, and the security work that sits outside the vendor's scope. We coordinate that work with the vendor and stay on through go-live until things are settled.
Will a practice management system handle NZ trust accounting requirements properly?
NZ trust accounting is governed by the Lawyers and Conveyancers Act 2006 (ss110–116), the Lawyers and Conveyancers Act (Trust Account) Regulations 2008, and the Lawyers Trust Accounting Guidelines (LTAG). NZ-built systems like OneLaw were designed around NZLS auditor expectations from the start. Systems built for Australian or US markets have been adapted to varying degrees, and the gap shows in practice. Valley IT checks trust accounting fit in every PMS evaluation, covering monthly reconciliation, IBD handling, inspection-readiness, and three-way reconciliation.
What should I look for in a practice management software contract?
A few areas matter more than others. Minimum term and auto-renewal clauses are easy to miss, and they can create expensive lock-in. Data export rights and what happens to your data if the vendor is acquired or goes insolvent are worth reading carefully. Pricing escalation terms and SLA commitments round it out. Valley IT reviews PMS contracts as part of the due diligence process and flags terms that create lock-in risk or unexpected exit costs.
How does your pricing work?
Valley IT works on a fixed monthly retainer based on the number of users and devices in your firm. One invoice each month, no callout charges. One-off project work like a PMS migration is scoped and quoted separately.
What's included in your managed IT support?
The retainer covers helpdesk and remote support, cybersecurity monitoring, backup and disaster recovery, and Microsoft 365 management through Intune. If you want practice management or legal software advice on top of that, it comes through the same relationship. One provider, one invoice.
How do you handle security and compliance for law firms?
Law firms carry confidentiality obligations and compliance requirements that a general IT provider won't always account for, and trust account security is a clear example. Valley IT sets up and monitors security controls with those obligations in mind. That covers email security, endpoint protection, access controls, and how files move outside the firm.